**Cancellation Policy**

At gsmuae, we understand that circumstances may arise that require changes to your project plans. We have established a cancellation policy to provide clarity and transparency in such situations. Please review the following information regarding our cancellation policy:

**1. Cancellation Requests**

If you need to cancel a project or service, please submit a formal cancellation request in writing to our designated contact email: unlockingteamgsm@gmail.com. We recommend providing as much detail as possible regarding the reason for cancellation, the project/service details, and any relevant timelines.

**2. Refund Eligibility**

Refund eligibility is subject to the specific terms and conditions outlined in your service agreement or project contract. The availability of a refund, full or partial, will depend on the stage of the project, the services rendered, and any expenses incurred up to the cancellation date.

**3. Project Stage and Refunds**

a. **Pre-Project Stage**: If the cancellation request is made before the commencement of the project or service, you may be eligible for a full refund of any payments made, minus any non-recoverable expenses incurred by gsmuae.

b. **In-Progress Stage**: If the project is already in progress, the refund amount will be determined based on the work completed up to the cancellation date. Any non-recoverable expenses and efforts invested by gsmuae will be deducted from the refundable amount.

c. **Completed Stage**: Once the project has been completed, and the deliverables have been provided, no refund will be applicable for the completed services.

**4. Non-Refundable Costs**

Certain costs, such as domain registration fees, third-party software licenses, and other external expenses, may be non-refundable once incurred. These costs will be deducted from any eligible refund amount.

**5. Processing Time**

Refund processing times may vary and are subject to our internal review process. We will strive to process eligible refunds in a timely manner, typically within [X] business days from the cancellation date.

**6. Modification of Policy**

Gsmuae reserves the right to modify, amend, or update this cancellation policy at any time. Changes to the policy will be communicated to clients through our official communication channels.

**7. Contact Us**

For any questions, concerns, or to initiate a cancellation request, please contact us at:

Email: unlockingteamgsm@gmail.com
Phone: +2 010 96108939

By choosing gsmuae for your projects, you agree to adhere to the terms and conditions of this cancellation policy.

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